Before we can show you pictures and prices of sold homes, or show you comments on active listings from UpsideDoor Agents, our MLS data providers require you to acknowledge that you’re considering UpsideDoor as your real estate service provider..
Remember: you have no obligation to work with UpsideDoor to buy or sell a home. You can choose to work with us or not.
You are entering into a lawful consumer-broker relationship with UpsideDoor as defined by applicable state law. You have no obligation to work with UpsideDoor and you can terminate your account with UpsideDoor any time. Any information you obtain from the UpsideDoor website is intended for your personal, non-commercial use.
If you want to list your home with UpsideDoor or buy a home with UpsideDoor , then you will need to enter into a listing agreement or buyer agreement to become a UpsideDoor Client; these agreements are not covered here.
You must be: a) at least the age of majority in the state where you live to use the Sites, and b) a resident of the United States. If you are under 13 years old, do not use the Sites.
A. Copyright All materials (including source code, data, images, and other content) contained in the Services, including the selection and arrangement of the materials, are owned by UpsideDoor or are licensed by UpsideDoor for use on the Sites.
B. Trademarks UpsideDoor, the UpsideDoor logos and other UpsideDoor trademarks, service marks, graphics, and logos used in connection with UpsideDoor are trademarks or registered trademarks of UpsideDoor in the U.S. and/or other countries. Other trademarks and logos used in connection with UpsideDoor may be the trademarks of their respective owners.
C. Data The MLS Data on our Sites is the property of the individual MLSs providing the data. These MLSs have granted UpsideDoor the necessary licenses to display the MLS Data on the Sites. Some require us to display certain licensing information about their MLS Data; more information below.
D. Other Intellectual Property UpsideDoor also owns trade secrets and know-how that contribute to the functionality of the Services.
E. Webscraping of Listing & Property Data Is Not Allowed Crawling the UpsideDoor.com and network sites is allowed for inclusion in web search engine results only. Webscraping, downloading or webcrawling of any property or other data for inclusion in another real estate search site, content aggregator, or any other purpose is strictly forbidden without prior written consent from UpsideDoor.
G. Reservation of Rights Except for the limited license granted above, UpsideDoor reserves all of its intellectual property rights in the Sites. This Agreement does not grant you any right or license with respect to any trademarks and logos.
H. Information Aggregation UpsideDoor is not responsible for any errors in displayed information or delays in displaying information. All information on the Sites is either transmitted to UpsideDoor from other entities or persons or was obtained through publicly available government sources. Issues of data accuracy may be brought to the attention of UpsideDoor by sending feedback but it is likely that such information accuracy cannot be corrected by UpsideDoor and the entity or person that generated the information must be appealed to. For example: incorrect listing information can only be changed by the third party listing agent under our terms with the MLSs.
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.
B. UpsideDoor Community Guidelines
C. License You grant UpsideDoor a perpetual, unlimited right to use, reproduce, modify, distribute, and display your Submissions worldwide in any media. UpsideDoor may, but is not obligated to, post the name you associate with the Submission. Additionally, you grant UpsideDoor a perpetual unlimited license to use, distribute, publish, remove, retain, add, process, analyze, use and commercialize, in any way now known or in the future discovered, any information you provide, directly or indirectly to UpsideDoor, without any further consent, notice and/or compensation to you or to any third parties.
D. Disclaimer UpsideDoor takes no responsibility and assumes no liability for any Submissions posted by you or any third party. We may not monitor or control the Submissions posted via the Services and, we cannot take responsibility for such Submissions. Any use or reliance on any Submissions or materials posted via the Services or obtained by you through the Services is at your own risk. Therefore, if you have an idea or information that you would like to keep confidential or don’t want others to use, or that is subject to third party rights that may be infringed by your sharing it, do not post it to any forum, or elsewhere on the Sites. UpsideDoor IS NOT RESPONSIBLE FOR ANOTHER’S MISUSE OR MISAPPROPRIATION OF ANYTHING YOU POST ON UpsideDoor.
For purposes of responding to you and providing you with information and notices about your account or the Services (such as information about homes you might be interested in), you agree that UpsideDoor may communicate with you through the contact information associated with your UpsideDoor account or UpsideDoor Applications, including your device ID, email, mobile number, telephone, or the postal address you provided (if any). Please review your Account Settings or settings on your mobile device to control what kind of messages you receive from UpsideDoor. UpsideDoor has no liability rising from your failure to maintain accurate contact or other information, including, but not limited to, your failure to receive critical information about the Services. Through the Services, you can make requests for home tours, help selling or buying a home or other requests. By making those requests, you authorize UpsideDoor to share your personal information including your home search history, favorites and saved searches, with a real estate professional (a UpsideDoor member or staff member, or partner, as defined below). When you make such a request to UpsideDoor you are extending an express invitation for UpsideDoor, or another appropriate entity or person, to contact you. A partner is employed by or works with another real estate brokerage or vendor, but has teamed up with us to provide UpsideDoor-quality service to a wider range of customers.
UpsideDoor offers services through applications built using UpsideDoor’s platform (“UpsideDoor Applications”). Examples of UpsideDoor Applications include, without limitation, its smart phone applications (UpsideDoor for Android, UpsideDoor for iPad, or UpsideDoor for iPhone), and UpsideDoor “Share” buttons, which allow you to share your activities on the Sites with your friends using social media or email. You acknowledge you are responsible for all charges and necessary permissions related to accessing UpsideDoor through your mobile access provider.
You may deactivate your account at any time. After you deactivate your account, you will no longer have access to the Services. If you’d like to deactivate your account, please visit your Account Settings or contact Customer Service. UpsideDoor may terminate this Agreement or your account at any time, with or without notice.
You agree to indemnify UpsideDoor and hold UpsideDoor harmless for all damages, losses and costs (including, but not limited to, reasonable attorneys’ fees and costs) related to all third party claims, charges, and investigations, caused by (a) your failure to comply with this Agreement, including, without limitation, your submission of content that violates third party rights or applicable laws, (b) any Submissions or information you provide to the Services, and/or (c) any activity in which you engage on the UpsideDoor Sites or using the UpsideDoor Services.
UPSIDEDOOR PROVIDES THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. UPSIDEDOOR DOES NOT CONTROL OR VET USER GENERATED CONTENT FOR ACCURACY. WE DO NOT PROVIDE ANY EXPRESS WARRANTIES OR REPRESENTATIONS. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, UPSIDEDOOR AND ITS SUPPLIERS DISCLAIM ANY AND ALL IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY OF DATA, AND NONINFRINGEMENT. IF YOU ARE DISSATISFIED OR HARMED BY UPSIDEDOOR OR ANYTHING RELATED TO UPSIDEDOOR, YOU MAY DEACTIVATE YOUR UPSIDEDOOR ACCOUNT AND TERMINATE THIS AGREEMENT IN ACCORDANCE WITH SECTION 9 (“TERMINATION”) AND SUCH TERMINATION SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY. UPSIDEDOOR IS NOT RESPONSIBLE, AND MAKES NO REPRESENTATIONS OR WARRANTIES FOR THE DELIVERY OF ANY MESSAGES (SUCH AS POSTING OF ANSWERS OR TRANSMISSION OF ANY OTHER USER GENERATED CONTENT) SENT THROUGH UPSIDEDOOR TO ANYONE. ANY MATERIAL, SERVICE, OR TECHNOLOGY DESCRIBED OR USED ON THE SITES MAY BE SUBJECT TO INTELLECTUAL PROPERTY RIGHTS OWNED BY THIRD PARTIES WHO HAVE LICENSED SUCH MATERIAL, SERVICE, OR TECHNOLOGY TO US. UPSIDEDOOR DOES NOT HAVE ANY OBLIGATION TO VERIFY THE IDENTITY OF THE PERSONS SUBSCRIBING TO ITS SERVICES, NOR DOES IT HAVE ANY OBLIGATION TO MONITOR THE USE OF ITS SERVICES BY OTHER USERS OF THE COMMUNITY; THEREFORE, UPSIDEDOOR DISCLAIMS ALL LIABILITY FOR IDENTITY THEFT OR ANY OTHER MISUSE OF YOUR IDENTITY OR INFORMATION BY OTHERS. UPSIDEDOOR DOES NOT GUARANTEE THAT THE SERVICES IT PROVIDES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING. THE OPERATION OF THE SERVICES MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES. UPSIDEDOOR DISCLAIMS ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING. FURTHERMORE, UPSIDEDOOR DISCLAIMS ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE SITES DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.
Any claim or controversy arising out of or relating to the use of the Sites, to the goods or services provided by UpsideDoor, or to any acts or omissions for which you may contend UpsideDoor is liable, including but not limited to any claim or controversy as to arbitrability (“Dispute”), shall be finally, and exclusively, settled by arbitration. The arbitration shall be held before one arbitrator under the commercial arbitration rules of the American Arbitration Association (“AAA”) in force at that time. The arbitration shall be venued in Fairfax, Virginia. The arbitrator shall be selected pursuant to the AAA rules or from a list of arbitrators provided by UpsideDoor. Filing and other non-award costs will be paid for, in equal shares, by both parties except that the fee to the arbitrator will be paid by the non-prevailing party. To begin the arbitration process, a party must make a written demand. Should any State or Federal law conflict with the above rules for resolving disputes or the AAA rules, such conflicting rules shall be severed from the enforceable rules and the enforceable rules shall survive and control the dispute resolution process. Any gaps left in the process due to severed rules shall be resolved at the discretion of the selected arbitrator. Any judgment upon the award rendered by the arbitrators may be entered in any court of competent jurisdiction in Fairfax, Virginia. The arbitrators shall not have the power to award damages in connection with any Dispute in excess of actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto. The agreement to arbitrate shall not be construed as an agreement to the joinder or consolidation of an arbitration under this agreement with arbitration of disputes or claims of any non-party, regardless of the nature of the issues or disputes involved.
Should a Dispute arise and should the arbitration provisions herein become inapplicable or unenforceable, or in any instance of any lawsuit between you and UpsideDoor, the parties agree that jurisdiction over and venue of any suit shall be exclusively in the state and federal courts sitting in Fairfax, Virginia. If either party employs attorneys to enforce any right in connection with any Dispute or lawsuit the prevailing party shall be entitled to recover reasonable attorneys’ fees.
A. Severability If any provision of this Agreement is found by a court of competent jurisdiction or arbitrator to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render it enforceable and effective to the maximum extent possible in order to effect the intention of the provision.
B. Notices You may contact us here. Or via mail or courier at: UpsideDoor Inc ATTN: Legal Office, 1775 Tysons Blvd, 5th Floor, Tysons, VA 22102, USA.
C. Entire Agreement You agree that this Agreement constitutes the entire, complete and exclusive agreement between you and UpsideDoor regarding the Services and supersedes all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of this Agreement. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other UpsideDoor services.
E. No Waiver Our failure to act with respect to a breach of this Agreement by you or others does not waive our right to act with respect to that breach or subsequent similar or other breaches.
F. No Injunctive Relief In no event shall you seek or be entitled to rescission, injunctive or other equitable relief, or to enjoin or restrain the operation of the Services.
G. Assignment and Delegation You may not assign or delegate any rights or obligations under the Agreement. Any purported assignment and delegation shall be ineffective. We may freely assign or delegate all rights and obligations under the Agreement, fully or partially without notice to you. We may also substitute, by way of unilateral novation, effective upon notice to you, UpsideDoor for any third party that assumes our rights and obligations under this Agreement.
H. Alpha and Beta Testing The Services include any alpha or beta testing or other evaluation or use of products and services, features, functionality, and all components thereof (whether in final or prerelease form) that we may conduct (“Testing”). Except to the extent otherwise provided in another agreement between you and UpsideDoor, your participation in any Testing and use of any content, information, or other materials in connection with such Testing shall be subject to this Agreement.
I. Potential Other Rights and Obligations You may have rights or obligations under local law other than those enumerated here if you are located outside the United States.
J. Complaints Regarding Content Posted on the UpsideDoor Website For non-copyright complaints, you may notify us via e-mail at firstname.lastname@example.org
K. International Matters UpsideDoor is controlled and operated from UpsideDoor’s United States offices in Virginia. We make no representation that the Services are appropriate or available for use in any particular location. Those who choose to access UpsideDoor do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. The Services, including software from UpsideDoor, is further subject to United States export controls. No Services, including software from UpsideDoor, may be downloaded or otherwise exported or re-exported in violation of any applicable law, rule or regulation.
L. Complaint Regarding Copyright Infringement If you are a copyright holder and believe your work has been used on the Sites in a way that constitutes copyright infringement, please contact our Copyright Agent with the following information:
If your Submission is removed or access to it is disabled and you believe in good faith that a claim has been wrongly made against you, you may submit a counter-notification to UpsideDoor. Your counter-notification must be in writing and sent to our Copyright Agent, whose address is above. Your counter-notification must contain the following information:
It is expected that all users of any part of the Services will comply with applicable copyright laws. However, if UpsideDoor is notified of claimed copyright infringement, or otherwise becomes aware of facts and circumstances from which infringement is apparent, it will respond expeditiously by removing, or disabling access to, the material that is claimed to be infringing or to be the subject of infringing activity. UpsideDoor will comply with the appropriate provisions of the DMCA in the event a counter notification is received by its Designated Agent.
Under appropriate circumstances, UpsideDoor will, in its discretion, terminate authorization of users of the Services who are repeat infringers. If you believe that a user is a repeat infringer, please follow the instructions above to contact UpsideDoor and provide information sufficient for us to verify that the user is a repeat infringer.
Disclaimers: Multiple Listing Services and other Data Providers
UpsideDoor receives the homes for sale from many listing sources. The following disclaimers apply to listings only from that particular data source.